CommsKit – Frequently Asked Questions
Clear answers to common questions about CommsKit, its structure, and how it supports internal communication at scale.
CommsKit is a structured internal communications system.
It provides planned, repeatable campaigns and tools that help organisations communicate clearly with their workforce – without constant briefing, chasing, or re-inventing content every month.
It is designed for organisations with large, distributed, or frontline teams.
CommsKit is built for organisations that:
Have large or dispersed workforces
Communicate frequently around safety, HR, culture, change, or operations
Support frontline, deskless, or mixed-literacy employees
Lack internal capacity to plan and execute consistent communications
Want predictable outputs, not ad-hoc agency work
Typical users include internal comms teams, HR, people teams, corporate affairs, and operations leaders.
Traditional agencies rely on briefs, re-briefs, and one-off projects. The onus is on you to identify challenges
CommsKit removes that friction.
Instead of asking you what you need each time, CommsKit:
Works from a predefined communication framework
Uses proven campaign formats and structures
Delivers planned content month after month
Reduces reactive requests and internal bottlenecks
You are buying a system – not hours or individual deliverables.
Yes.
CommsKit is delivered as a monthly subscription with a defined structure, calendar, and outputs.
This allows for:
Predictable budgeting
Consistent messaging
Ongoing improvement over time
Less internal admin and briefing
Some Kits and services (such as onboarding programmes) are delivered as fixed-term projects rather than subscriptions.
While inclusions vary by plan, subscriptions typically include:
A structured monthly communication calendar aligned to HR, Ops, Comms and Leadership goals
A mix of campaign types (comprehensive, standard, and mini campaigns)
Content designed for multiple channels and literacy levels
Brand-aligned templates and formats
Ongoing refinement based on usage and feedback
- Regular updates and full. management on the company Connect site
Exact inclusions are outlined clearly before onboarding.
No.
CommsKit is often used by organisations with limited or overstretched internal comms capacity, so provides a great resource to understaffed managers.
If you do have a comms or HR team, CommsKit supports them by:
Reducing planning time
Removing execution pressure
Providing consistency across sites and messages
It works alongside your team – not instead of them.
Yes. This is a core design principle.
CommsKit supports:
Frontline and operational teams
Mixed literacy levels
Digital and non-digital channels
Site-based, shift-based, and remote workforces
Messaging is designed to be clear, accessible, and usable in real working environments.
Yes.
All campaigns and templates are aligned to your brand, tone, and internal guidelines during setup.
The structure stays consistent.
The look, language, and emphasis adapt to your organisation.
There is a structured onboarding phase, typically lasting a few weeks and based on mutually agreed schedules.
This covers:
Understanding your organisation and workforce
Aligning brand and tone
Setting up templates, channels, and cadence
Finalising the communication calendar
Once onboarding is complete, delivery becomes predictable and repeatable.
Yes.
CommsKit does not remove governance or oversight.
You retain:
Visibility of planned communications
Input on priorities and timing
Approval processes where required
What changes is the amount of effort required to get there.
This is not managing a creative agency. You are receiving brand and messaging aligned to your company goals, tone and brand, but you don't creative direct the content.
No and Yes
No:
CommsKit is not a technology platform or software on its own. It's a managed solution.
It works alongside your existing tools – such as intranets, email, WhatsApp, digital screens, or employee hubs – and ensures those channels are used consistently and effectively.
Yes:
It can replace intranets and employee comms apps if they are under utilised and the function can be supported by CONNECT.
Yes.
Organisations can start with a single Kit or subscription and expand as confidence grows.
The system is designed to scale without creating complexity.
CommsKit was built for operational environments, including:
Mining and energy
Manufacturing and industry
Transport and logistics
View the sectors we support here
It is not designed for marketing-led or consumer-focused internal comms.
Pricing is fixed, transparent, and subscription-based.
Costs are aligned to:
Workforce size and complexity
Communication volume
Level of support required
There are no hidden hourly charges.
Yes.
CommsKit is built by the same team behind Halo Media.
It represents the evolution of their internal communications work into a productised system.
The experience, outcomes, and people remain the same. The name, positioning and framework are CommsKit.
The best starting point is a short discovery conversation.
This allows us to:
Understand your workforce and challenges
Confirm whether CommsKit is a fit
Recommend the right starting point
CommsKit is not suitable for every organisation – and that clarity is intentional.