Privacy Policy

Last updated: June 2026

CommsKit respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our services, or interact with our AI-enabled tools.

CommsKit is a product developed and operated by CommsKit Ltd in the United Kingdom, and trading under Halo Media Ltd. in South Africa. References to “CommsKit”, “we”, “us”, or “our” in this policy refer to both entities trading under CommsKit.

1. Who we are

Legal entity:

CommsKit Ltd.
Registered in England and Wales: Company No. 12451014
Registered office: Boxbury Cottage, Witherington Road, Salisbury, SP53DN

If you have any questions about this policy or how your data is handled, please contact us via our contact form.

2. What data we collect

We only collect data that is necessary to operate our website, provide our services, and improve CommsKit.

a) Information you provide directly

This may include:

  • Name
  • Work email address
  • Company name
  • Job title
  • Information submitted via contact forms, demo requests, onboarding forms, or support enquiries

b) Website usage data

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referral source

This data is collected using cookies and analytics tools and is anonymised where possible.

c) AI assistant interactions

If you interact with an AI assistant on the CommsKit website:

  • We may log prompts and responses to monitor performance, improve accuracy, and ensure safe use.
  • We do not require or request personal, sensitive, or confidential information to be entered.
  • Users should not submit personal data, employee data, or confidential company information into public-facing AI tools.

3. What we do not collect

CommsKit does not intentionally collect:

  • Special category data (such as health, ethnicity, religion, or political opinions)
  • Personal employee records
  • Payroll, financial account details, or identity numbers
  • Private HR files or disciplinary records

Where CommsKit is deployed as part of a client-specific system, data handling will be governed by separate contractual agreements.

4. How we use your data

We use your data to:

  • Respond to enquiries and demo requests
  • Deliver and manage CommsKit services
  • Improve website performance and user experience
  • Monitor and improve AI assistant functionality
  • Communicate service updates or relevant information (where consent has been given)
  • Meet legal and regulatory obligations

We do not sell or rent your personal data.

5. Legal basis for processing

Under UK GDPR, we process personal data based on:

  • Consent – where you have opted in (e.g. marketing communications)
  • Contractual necessity – to deliver services you have requested
  • Legitimate interests – to operate and improve our business, provided these do not override your rights
  • Legal obligation – where required by law

6. Cookies and analytics

We use cookies and similar technologies to:

  • Understand how visitors use our website
  • Improve content and navigation
  • Measure performance

You can control or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

7. AI tools and third-party services

CommsKit may use trusted third-party platforms to support:

  • Website hosting
  • Analytics
  • Email communications
  • AI model infrastructure

These providers only process data on our instructions and are required to meet appropriate data protection standards.

AI tools are used to assist with content delivery and user interaction – not to make automated decisions about individuals.

8. Data storage and security

We take reasonable technical and organisational measures to protect your data, including:

  • Secure hosting environments
  • Access controls
  • Limited internal access to data
  • Regular system monitoring

Data is stored only for as long as necessary for its intended purpose.

9. International data transfers

Where data is processed outside the UK, we ensure appropriate safeguards are in place, such as:

  • Adequacy regulations
  • Standard contractual clauses
  • Reputable service providers with GDPR-aligned controls

10. Your rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (where applicable)
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Requests can be made by contacting us at the email address above.

11. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the revision date clearly shown.